Jennifer Childress
770-776-2239
jchildress@jacada.com
Press Release
Omnium Worldwide, Inc. Selects Jacada Unified Service Desktop Solution
Leading accounts receivable management and cost containment company will deploy Jacada solution to accelerate and automate claims processes
ATLANTA – April 17, 2007 – Jacada Ltd. (Nasdaq: JCDA), a leading provider of unified desktop and process optimization solutions for customer service operations, today announced that Omnium Worldwide, Inc. has selected Jacada WorkSpace and Jacada Fusion to automate its claims validation processes and accelerate the identification of incorrectly paid and overpaid claims.
Omnium Worldwide, Inc. is a leading accounts receivable management and cost containment company headquartered in Omaha, Nebraska. The company offers healthcare cost containment solutions as well as insurance recovery services for companies across North America.
As part of an initiative within its claims verification division, Omnium Worldwide, Inc. sought a solution that would add automation directed toward the process of validating insurance claims. With a goal to improve customer service while reducing the cost of operations, Omnium Worldwide, Inc. researched solutions that could simplify the complexity of the claims processing environment without requiring a rewrite or replacement of existing application software. After evaluating several alternatives, Omnium Worldwide, Inc. selected the Jacada unified service desktop solution to leverage existing technology investments, while consolidating mission critical data. Using Jacada, the company will be able to create a more simplified and automated customer service desktop to more efficiently validate claims.
"At Omnium Worldwide, Inc., we are committed to technology investments that assist our employees in being more productive," commented Duffy Boyle, CIO for Omnium Worldwide, Inc. "We identified in our claims validation process key areas where our business can improve, and that's where Jacada solutions are an ideal fit. Using the Jacada unified service desktop will enable our personnel to validate claims faster and with greater accuracy, while heightening our staff's ability to more rapidly pinpoint overpaid claims."
"Omnium Worldwide, Inc.'s decision continues to demonstrate that an increasing number of large corporations are targeting their customer service organizations as strategic, critical areas of their business where improvements in the quality of customer service can quickly deliver both cost reduction and increased revenues – the ideal combination," said Joe Horne, vice president of Americas sales for Jacada. "We are excited to have been selected for this project, and we look forward to seeing the significant business impact the Jacada solutions will bring to Omnium Worldwide, Inc."
About Omnium
Omnium Worldwide, Inc., headquartered in Omaha, Nebraska, employs 625 associates in its Omaha location and has over 800 associates in sites throughout the United States.
This news release may contain forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. The words "may," "could," "would," "will," "believe," "anticipate," "estimate," "expect," "intend," "plan," and similar expressions or variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of the future performance and involve risks and uncertainties, many of which are beyond the Company's ability to control. Actual results may differ materially from those projected in the forward-looking statements as a result of various factors including the performance and continued acceptance of our products, general economic conditions and other Risk Factors specifically identified in our reports filed with the Securities and Exchange Commission. The Company undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made. Jacada is a trademark of Jacada Inc. All other brands or product names are trademarks of their respective owners.
